When I recently brought in the VW for some major front-end work, I didn’t seek out the nearest dealer, which is located some 15 minutes from here. Instead I went to a Firestone shop, a six-minute drive, but no it wasn’t just the convenience of distance. It was because the price was much lower for the same level of work.
Now I grant the possibility that the parts Firestone’s tech used were not OEM, that perhaps they were made by other companies. But so long as they met the proper specs, why not? It’s not that the dealer to whom I eventually trade the car will examine the branding of each part to be sure they have the VW logo on them.
But most of you know this, that, except for specialty or costly luxury vehicles, independent mechanics can usually work on your vehicle quite as well as the authorized dealers. So once the warranty expires, I look for the combination of service quality and price in making my maintenance decisions.
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